The 888 Wholesale client portal is where account holders order, pay, track and restock. This guide follows the order of a first purchase: open an account, find a product, check your price, configure it, place the order, then manage it afterwards.
The order path in six steps
- Open an account. One form, and you are signed in straight away.
- Find a product in the catalog or by search, and check your unit price and the minimum order quantity.
- Add it to your order. Blanks go straight in; customizable products go through the configurator first.
- Place the order. Nothing is charged at this point.
- Approve the freight quote and pay. You receive the freight cost and a confirmed production date. Production starts once payment arrives.
- Track, reorder or return from My Orders.
Opening an account
Registration is a single form: your name, email and password, company name, business type, and whether you buy as a business or as a private individual. VAT number, phone and website are optional and can be added later. When you submit, the account is active and you are signed in to the portal. There is no review queue.
One registration form. The account is active as soon as it is submitted.
If you already have an account, sign in with your email and password.
Finding your way around
After signing in you land on the dashboard. It shows your company, your account tier and any discount on it, alerts for orders waiting on payment, and shortcuts to the two catalog divisions, My Orders, Quotes, My Warehouse and your account.
The dashboard: account status, orders waiting on payment, and shortcuts to the rest of the portal.
The top bar carries the Catalog, Streetwear and Enterprise menus, product search, the cart and the account menu. The account menu leads to My Account, My Orders, Standing Orders, Quotes, Returns and RMA, Documents, Support and consultation booking. The portal runs in English and Hungarian; switch with the flag in the top bar.
Finding products and reading your price
The catalog is one screen. Collection chips narrow it to a product group, the search box finds products by name or SKU, and two filters show only products available for production or only customizable ones. Every card shows your unit price and the minimum order quantity.
On the product page, the price panel shows the rate for your account. Beside the quantity sits the volume rate table: the unit rate steps down as quantity rises, and selecting a row sets your quantity to that level. The full volume ladder and payment terms are on the pricing page.
Prices in the portal are indicative. We manufacture to order, so the binding price is the one in your production quote, and it depends on fabric weight, decoration method and finishing. The price and the date you approve are the ones we commit to.
The order tools do not accept a quantity below the minimum, and they show how many units are still missing.
Configuring a private label order
Blank products have a quantity field and an add button. Customizable products open a configurator that collects what production needs:
- artwork upload and print positions;
- decoration technique, such as embroidery or screen print;
- garment colour;
- an optional size breakdown, with preset size curves that split the quantity in one click;
- notes for the production team, and a tailoring pattern if the garment is cut to your own pattern.
If you enter sizes, they must add up to the order quantity. When they do not, the configurator offers to scale your split to the quantity, keeping your proportions. The configuration is saved as a draft while you work, so leaving the page does not lose it.
To scope a private label programme before configuring it, see private label manufacturing.
Placing an order
Adding a product opens the cart, which shows each line with its customization summary, volume rate and total. Orders of blank products can add priority production here for a surcharge. Proceed to order takes you to checkout.
Checkout is a single page: shipping address, an optional PO number and delivery reference, then the order summary. The first time you order, and whenever the Wholesale Terms change, you accept them with a checkbox next to the button. Placing the order creates a binding B2B contract. If your company needs a formal quote for internal approval first, the link under the button turns the cart into a quote request instead.
After you place the order: freight, approval, payment
Nothing is charged when you place the order. It appears in My Orders straight away, and the next steps run in the portal:
- Freight quote. Wholesale orders often ship on pallets, so freight is quoted for each order rather than estimated at checkout. The quote comes with the confirmed production date.
- Your approval. You accept the quote on the order page.
- Payment. Pay a deposit or the full amount, by card or by bank transfer. Production starts once the payment arrives. Accounts on payment terms pay no deposit and are invoiced instead.
Invoices are issued electronically and can be downloaded from the order page.
Tracking, reordering and exports
My Orders lists every order, with a separate view for active ones. The order page carries the line items, artwork, totals, freight quote, payment status, invoice and, once the order ships, the tracking link.
Reorder rebuilds a past order at today's rates. Before anything goes into the cart, it shows each line's current unit price against the last order and flags lines that are no longer available or now fall below the minimum. For lines you buy on a fixed rhythm, a standing order emails you a reorder reminder on the schedule you set; nothing is ordered without your confirmation.
For procurement records, My Orders exports a CSV of every order line, a printable spend summary by year, and a ZIP of your invoices.
Returns and RMA
Returns are raised in the portal against a delivered order, within the window set out in the refund policy. Choose the order and the lines, set a quantity and a reason for each, attach photos for defect or quality claims, and choose a size exchange, store credit or a refund.
Returns and RMA: raise a request against a delivered order and follow it to resolution.
Each request gets an RMA number and a status you can follow. Once a return is approved, you print a packing slip with a scannable code to go in the parcel.
My Warehouse: stock levels and replenishment
For accounts with a stock programme, My Warehouse marks each SKU as critical, low or healthy, recommends restock quantities before you run out, and lists shipments in transit with carrier and expected arrival.
My Warehouse: stock status per SKU, restock recommendations and the stock table for each location.
Supervisors can add logins for warehouse staff, review alerts and stock history, and issue API keys. The same page offers a Windows desktop app for barcode receiving. If 888 holds your safety stock for you, consignment warehousing explains the model, and the Stock-Keeping API covers integration.
Account settings and help
My Account holds your company profile, billing and shipping addresses, password and account tier. Billing details are edited here rather than at checkout, because invoices are issued against them. Documents holds the certificates, spec sheets and contracts shared with your account.
For a question about an order, open a ticket in Support and link it to the order. To scope a private label run or a supply contract, book a consultation from the account menu at a time in your own timezone.