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Client Onboarding Specialist
Sales / Customer Success Full-time or Contract Remote (EU timezone)
Own the first 30 days of a new client's experience. Respond to inbound registrations, guide clients through the B2B portal, assist with first orders, and hand off to account management. Commission eligible on first closed orders.
Responsibilities
- Respond to inbound registrations and qualify new clients
- Guide clients through the B2B portal and their first order
- Assist with first orders and hand off cleanly to account management
- Document onboarding feedback to improve the flow
What we're looking for
- Strong written and verbal communication in English
- Previous customer success, inside sales, or support experience
- Ability to learn internal systems quickly
- Organised, proactive, and comfortable working autonomously
Ready to apply?
Every application is read by a hiring manager. You'll hear back within 5 business days.